Frequently Asked Questions.
Please refer to our returns policy for further information.
We send out orders the next day after order is received and confirmed by our team. In case of any urgent same day deliveries, you can contact us our team and they can try, not guarantee, to help. There may be additional fees associated with the urgent delivery.
We have a minimum spend of at least $100
To apply for terms, you will have to fill out an application form which then goes to our insurance team and after approval you are all set for the tems.
Yes ofcourse! To pre-order, just put in the date in the cart and our team will come back with a confirmation.
Yes we deliver the flowers ourselves to your door step, if you are within Melbourne Metro region.
At the moment, we don’t deliver regional/interstate, however we can cater for delivery to your transport company/airfreight company within Melbourne metro for it to arrive at your doorstep.
No, we are strictly a trade only business.
Please register with us using the “register” button at the top left. You will have to fill in the details including ABN/business name and trading history. Your default method of payment will be “prepaid”. If you’d like to apply for terms, please use the form attached for apply for terms. After the form has been verified, you will receive a login username/email and password after which you can get started!
Put in your post code to see if we deliver to your area. Once you have selected the flowers and put in the post code, press “Place order”. This will send our team an email after which you will get confirmations/substitution proposals and a payment link. Please make the payment and the order will be dispatched the next day as per confirmation.